How to Order

At Black Dog our aim is to make it easy for you to access Black Dog products and services. We offer several options for placing orders. Order directly from Black Dog using a major credit or purchase order. You can also order Black Dog products through leading procurement systems.

Order directly from Black Dog using VISA, MasterCard or Discover credit cards:
Please call Customer Support at 1-919-816-7278 to place orders by credit card: When placing credit card orders by phone, please be prepared to specify product catalog number(s), product or service description, quantity and quoted prices. First time buyers should also have available credit card and billing information.

Order directly from Black Dog using a Purchase Order – submit via fax, email or phone:

  • Email orders: Email orders can be received 24 hours a day, 7 days a week. Email your purchase order to Black Dog Customer Support at support@blackdogts.com. Your purchase order should specify product catalog number(s), product or service description, quantity and quoted prices. Prices are in US dollars. Please include your bill to and ship to addresses, and any special requirements, e.g., shipping or other. If you received a quotation, please include the quotation number.
  • Fax orders: Faxed orders can be received 24 hours a day, 7 days a week. Fax your purchase order to Black Dog Customer Support at 1-919-848-1304. Your purchase order should specify product catalog number(s), product or service description, quantity and quoted prices. Prices are in US dollars. Please include your bill to and ship to addresses, and any special requirements, e.g., shipping or other. If you received a quotation, please include the quotation number.
  • Phone orders: Phone orders are accepted Monday through Friday from 8:30 AM to 5:00 PM EST. Please call Black Dog Customer Support at 1-919-816-7278. Provide your purchase order number and product catalog numbers. Your Black Dog Customer Support representative will confirm current pricing, bill to and shipping information.

 
Order Black Dog products through leading procurement systems:

  • Order via SciQuest®: Black Dog products are available through the SciQuest procurement system. If you use the SciQuest Supplier Network to purchase your laboratory products, you can purchase Black Dog products through your usual SciQuest ordering process. For help in ordering Black Dog products through SciQuest, please contact Black Dog Customer Support at 1-919-816-7278 or email support@blackdogts.com.
  • Order via Ariba®: Black Dog products are available through the Ariba® procurement system. If you use the Ariba procurement system to purchase your laboratory products, you can purchase Black Dog products through your usual Ariba ordering process. For more information contact Black Dog Customer Support at 1-919-816-7278.

 

Note: Product availability, specifications and prices are subject to change without notice.

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